Return Policy

RETURNS

We offer fast and easy returns on all orders within 30 days of order placement. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please contact us at hello@noirblancnyc.com to initiate a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@noirblancnyc.com and we will provide further instructions.

RETURN SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.